[rt-users] RT-Authen-ExternalAuth User could not be created: Could not set user info

Mike Peachey mike.peachey at jennic.com
Thu Mar 11 04:56:02 EST 2010


Brian Forquer wrote:
> I have done various modifications to by RT_SiteConfig.pm , I have done
> searching and read the README’s.
> 
> I am having problems getting RT-Authen-ExternalAuth I am not sure if it
> is supposed to create logins in RT by default if it finds it in AD but I
> have tried just logging in and also creating a user neither works.

[Wed Mar 10 23:24:00 2010] [debug]: ExternalInfoPriority not defined.
User information (including user enabled/disabled cannot be
externally-sourced
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:40)

Set ExternalInfoPriority.

Also, do not set anything that is empty. ie dont set group => '', just
comment out or remove the group option.



-- 
Kind Regards,

__________________________________________________

Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
Comp Reg No: 3191371 - Registered In England
http://www.jennic.com
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