[rt-users] Problem with Reminders Due date

[Kenneth Crocker]

Kevin,

As to the date ending up as November 1999, I looked at the TRANSACTION Table
and this is what I saw:

   Id             Type   Field      Old Value                       New
Value
77793          Set     Due      2010-03-26 07:00:00   1999-11-30 08:00:00

Creator        Created                         ObjectType
  1             24-Mar-2010 22:53:04      RT::Ticket

It looks like the old and new values got swapped around and I can't figure
what local bug or setting or configuration would do this to the Transaction
record.

Any ideas?

Thanks.

Kenn
LBNL

On Tue, Mar 23, 2010 at 6:52 AM, Kevin Falcone <falcone at bestpractical.com>wrote:

> On Thu, Mar 11, 2010 at 03:43:37PM -0800, Kenneth Crocker wrote:
> >    I'm on 3.8.7 and just noticed that when I select a due date for a
> reminder (either entering
> >    directly or using the "calendar") it always ends up as 30-Nov-1999.
>
> This sounds like a local bug, I can't replicate it against vanilla 3.8.7
>
> >    I also noticed that when I resolve the ticket, the reminder stays
> open.
> >    Has anyone else noticed this? Does anyone have a fix or have I set
> something wrong?
> >    Thanks.
>
> I'm not aware of any code in RT to go resolve Reminders after a ticket
> is resolved.  It could certainly be done with a Scrip
>
> -kevin
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
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>
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