[rt-users] RT 3.8.8 on CentOS 5.5 slows down/hangs

[Gregory Okoth]

Hi Eric,
I am using mod_perl2, mysql. FastCGI is complex during setup - so I thought since am not so experienced in Linux [but the love is growing day by day! :-) ]

Regards,

Gregory Okoth 
NOC Engineer
Email: 
    gregory at accesskenya.com
Web: 
    www.accesskenya.com 



-----Original Message-----
From: Eric Dropps [mailto:edropps at itasoftware.com] 
Sent: Saturday, January 08, 2011 11:54 AM
To: gregory at accesskenya.com; 'rt-users'
Subject: RE: [rt-users] RT 3.8.8 on CentOS 5.5 slows down/hangs

Are you using fastcgi?  If so, I highly recommend a regular cron job to 
restart apache.  We've found that fcgi will always make RT slower over time 
on CentOS (once of many reasons we're moving away from that platform)

Hope that helps,

Eric Dropps
Systems Engineer
ITA Software, Inc.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com 
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Gregory 
Greafers
Sent: Saturday, January 08, 2011 3:47 AM
To: rt-users
Subject: [rt-users] RT 3.8.8 on CentOS 5.5 slows down/hangs

Hullo RT Community,
I finally have my RT 3.8.8 running on CentOS 5.5. It works fine but usually 
slows down at some point, whereby the RT page take long to load, even on 
refresh. This forces me to restart my Apache web server service for it to 
respond fast enough. I have done this like 4 times now.

I thought our local DNS was slow in name resolution, so I tried accessing 
the RT page using its IP but nothing changes.

Any ideas on where I could start troubleshooting? I need to pinpoint what 
exactly slows it at some random point, say in the evening or midmorning.

--
Regards,

Gregory Okoth
NOC Engineer

Email:noc at accesskenya.com
Tel:  (254 20) 360 0908
Fax: (254 20)(254 20) 360 0001