[rt-users] RT4.0.2 Modify Custom Field layout

[Michael Morel]

Thanks, I am going to dig into that today.

Michael


On 11-09-29 11:59 AM, Kevin Falcone wrote:
> On Wed, Sep 28, 2011 at 03:48:40PM -0600, Michael Morel wrote:
>> I have been trolling through the mailing lists for information.
>>
>> I have 20 "Custom Fields".
>> The "Custom Fields" are one column in the "Display" page for a
>> ticket and they show up fine for there.
>> Though later on it would be nice to add some separators between
>> fields and some text here.
>>
>> More importantly:
>>
>> I would like to modify the layout when we edit the "Custom Fields"
>> after a ticket has been created.
>>
>> RT orders ticket specifics like "Subject", "Status", "Queue" into
>> one column, fine.
>> RT then orders the "Custom Fields" into two columns and it is a bit
>> of a dogs breakfast.
>>
>> I would like to have some separators and maybe some text between
>> them.  ie.  Design, Implementation
>> I would also like to set the size of the Text box created.
>>
>> I know I can order them using the UI and that is helpful, but what
>> is the best way to go about
>> changing the formatting of the Edit page? Best Practice?
> You can swap from 2 columns to 1 by setting the
> EditCustomFieldsSingleColumn config option.  To add breaks and extra
> wording, you'll need to use the various callbacks in EditCustomFields
> and the components that it calls.
>
> -kevin
>
>
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*Michael Morel*
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