[rt-users] RT3.8.8 getting logged out after doing search

Ruslan Zakirov ruz at bestpractical.com
Mon Jan 9 06:28:49 EST 2012


a_session column should be blob not text.

On Mon, Jan 9, 2012 at 01:59,  <o.nash at cs.ucc.ie> wrote:
> Hi Ruslan,
> thanks for your reply. here is the sessions table show.
> mysql> show create table sessions;
> +----------+-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
> | Table    | Create Table |
> +----------+-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
> | sessions | CREATE TABLE `sessions` (
>  `id` char(32) NOT NULL,
>  `a_session` longtext,
>  `LastUpdated` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE
> CURRENT_TIMESTAMP,
>  PRIMARY KEY (`id`)
> ) ENGINE=MyISAM DEFAULT CHARSET=latin1 |
> +----------+-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
> 1 row in set (0.00 sec)
>
> mysql>
> thanks
> Oliver
>
>
> On Sun, 8 Jan 2012, Ruslan Zakirov wrote:
>
>> Hi,
>>
>> RT version? Show us how your new sessions table looks.
>>
>> SHOW CREATE TABLE sessions;
>>
>> On Fri, Jan 6, 2012 at 15:56,  <o.nash at cs.ucc.ie> wrote:
>>>
>>> Dear all,
>>> We recently had a MySQL crash [ due to RAM failure ], after RAM replaced
>>> and
>>> sessions table dropped and re-created from Schema in rt3.sql dump we are
>>> seeing a new problem with searches.
>>> When the search is executed the resulting tickets are displayed fine
>>> but any attempt to open one results in the RT login screen.
>>> If we do login the required ticket is opened.
>>>
>>> When browsing tickets from the HOME base list this does not happen.
>>>
>>> Here is an example apache log of the above search:
>>> 143.239.74.146 - - [06/Jan/2012:11:36:46 +0000] "GET
>>>
>>> /Search/Results.html?Format='%20%20%20%3Cb%3E%3Ca%20href%3D%22__WebPath__%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__id__%3C%2Fa%3E%3C%2Fb%3E%2FTITLE%3A%23'%2C%0A'%3Cb%3E%3Ca%20href%3D%22__WebPath__%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__Subject__%3C%2Fa%3E%3C%2Fb%3E%2FTITLE%3ASubject'%2C%0A'__Status__'%2C%0A'__QueueName__'%2C%0A'__OwnerName__'%2C%0A'__Priority__'%2C%0A'__NEWLINE__'%2C%0A''%2C%0A'%3Csmall%3E__Requestors__%3C%2Fsmall%3E'%2C%0A'%3Csmall%3E__CreatedRelative__%3C%2Fsmall%3E'%2C%0A'%3Csmall%3E__ToldRelative__%3C%2Fsmall%3E'%2C%0A'%3Csmall%3E__LastUpdatedRelative__%3C%2Fsmall%3E'%2C%0A'%3Csmall%3E__TimeLeft__%3C%2Fsmall%3E'&Order=DESC%7CASC%7CASC%7CASC&OrderBy=LastUpdated%7C%7C%7C&Page=1&Query=Status%20%3D%20'new'%20OR%20Status%20%3D%20'open'&RowsPerPage=50&SavedChartSearchId=new&SavedSearchId=
>>> HTTP/1.1" 200 35950
>>> 143.239.74.146 - - [06/Jan/2012:11:37:09 +0000] "GET
>>> /Ticket/Display.html?id=16718 HTTP/1.1" 200 5267
>>> 143.239.74.146 - - [06/Jan/2012:11:37:25 +0000] "POST
>>> /Ticket/Display.html
>>> HTTP/1.1" 200 32802
>>> ----------------------
>>> I have cleared old cookies and caches etc ....
>>>
>>> Thanks
>>> Oliver
>>> ubuntu 10.04
>>> perl 5.10.1
>>> apache 2.2.17
>>> mod_perl 2.0.5 [ previously we used mod_perl 2.0.4 ] this is only change
>>> since crash.
>>>
>>> --
>>> Oliver Nash
>>> CSSG Computer Science UCC
>>> -------------------------
>>> --------
>>> RT Training Sessions (http://bestpractical.com/services/training.html)
>>> * Boston  March 5 & 6, 2012
>>
>>
>>
>>
>> --
>> Best regards, Ruslan.
>>
>
> --
> Oliver Nash
> CSSG Computer Science UCC
> -------------------------
>
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Boston — March 5 & 6, 2012



-- 
Best regards, Ruslan.


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