[rt-users] Reply To All and double emails.

Fedor Gusev gusevfe at gmail.com
Sat May 12 04:46:44 EDT 2012


Hello everyone.

Some of our user push (who apparently use GMail, e.g. user1 at gmail.com) push
Reply To All button when replying to emails from RT (rt at example.com).

The email from RT has a CC: user2 at somehost.com. So when
user1 at gmail.compushes Reply To All in gmail interface,
user2 at somehost.com get a email from user1 at gmail.com.
At the same time a mail comes from rt at example.com.

In the end user2 at somehost.com get TWO emails at once.

Is there any way around this problem?

-- 
Kind regards,
Fedor Gusev.
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