[rt-users] Add to all emails a link to the ticket.

Kenneth Crocker kenn.crocker at gmail.com
Wed Oct 10 21:20:56 EDT 2012


Juanjillo,

You can create or update a template to have the ticket link in it.

Kenn

On Sat, Oct 6, 2012 at 3:51 PM, Juanjo <juanjillo at gmail.com> wrote:

> Any help?
> El 01/10/2012 17:02, "Juanjo" <juanjillo at gmail.com> escribió:
>
> Hi to all.
>>
>> When we create or assign a ticket the email that the user receive have a
>> link to the ticket.
>> But one response with email about the ticket make the user connecto to
>> see it on the rt system.
>>
>> Coud i attach a link to the ticket in every email sended?
>>
>> Thanks
>> Regards,
>>
>> --
>> Un saludo.
>> Juanjo Corral
>>
>
>
> --------
> Final RT training for 2012 in Atlanta, GA - October 23 & 24
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>
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>
>
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