[rt-users] relations between reminder and ticket

Kenneth Crocker kenn.crocker at gmail.com
Tue Sep 25 23:17:38 EDT 2012


Asanka,

Reminders ARE Tickets, in that they reside in the TICKETS Table. The
difference is "Type".

Kenn

On Tue, Sep 25, 2012 at 12:36 AM, Asanka Gunasekera <
asanka_gunasekera at yahoo.co.uk> wrote:

> Hi I am trying find why this is hapening "Couldn't find Ticket for
> reminder 2087. Please contact administrator." since I have put the cleanup
> scripts and they workes when I do testing. But once in a while I get this
> error on the dash board. What I do is log in to the DB and make it resolved
>
> I have been going through the DB and unable to find the relation between
> the ticks and treminders
>
> Thanks and Best Regards
>
>   ------------------------------
> *From:* Asanka Gunasekera <asanka_gunasekera at yahoo.co.uk>
> *To:* "rt-users at lists.bestpractical.com" <rt-users at lists.bestpractical.com>
>
> *Sent:* Thursday, 20 September 2012, 14:14
> *Subject:* [rt-users] relations between reminder and ticket
>
> Hi anyone can tell me where RT keeps the relationship between a ticket and
> a reminder
>
> Thanks and Regards
>
>
> --------
> Final RT training for 2012 in Atlanta, GA - October 23 & 24
>   http://bestpractical.com/training
>
> We're hiring! http://bestpractical.com/jobs
>
>
>
>
> --------
> Final RT training for 2012 in Atlanta, GA - October 23 & 24
>   http://bestpractical.com/training
>
> We're hiring! http://bestpractical.com/jobs
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20120925/8baad61e/attachment.html>


More information about the rt-users mailing list