[rt-users] System admin not getting ticket generated e-mail

niraj niraj.vara at gmail.com
Wed Dec 4 04:38:36 EST 2013


Hi

  I have installed the RT. In that right e-mail scenario is when user logged
the ticket its getting the e-mail that he has created the ticket.

I am not able to understand why user is getting the e-mail ????

I want that when user created a ticket then system admin(user) will get the
e-mail for the same.

how to do the same ???



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