[rt-users] rt 4.2.1 error: Internal Server Error

support at pureview.com support at pureview.com
Wed Dec 18 02:15:05 EST 2013


All,

Any one can help me to find the issues here.

RH6
Oracle as DB
fastcgi

Can't locate RT_Config.pm in @INC (@INC contains: /opt/rt4/local/etc
/opt/rt4/etc /opt/rt4/sbin/../local/lib /opt/rt4/sbin/../lib
/usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl
/usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at
/opt/rt4/sbin/../lib/RT/Config.pm line 1063.
[Wed Dec 18 02:05:41 2013] [warn] FastCGI: (dynamic) server
"/opt/rt4/sbin/rt-server.fcgi" (pid 31300) terminated by calling exit with
status '255'
[Wed Dec 18 02:05:41 2013] [warn] FastCGI: (dynamic) server
"/opt/rt4/sbin/rt-server.fcgi" has failed to remain running for 30 seconds
given 3 attempts, its restart interval has been backed off to 600 seconds
[Wed Dec 18 02:05:42 2013] [warn] FastCGI: (dynamic) server
"/opt/rt4/sbin/rt-server.fcgi" has failed to remain running for 30 seconds
given 3 attempts, its restart interval has been backed off to 600 seconds
[Wed Dec 18 02:05:45 2013] [warn] FastCGI: (dynamic) server
"/opt/rt4/sbin/rt-server.fcgi" has failed to remain running for 30 seconds
given 3 attempts, its restart interval has been backed off to 600 seconds
[Wed Dec 18 02:05:48 2013] [warn] FastCGI: (dynamic) server
"/opt/rt4/sbin/rt-server.fcgi" has failed to remain running for 30 seconds
given 3 attempts, its restart interval has been backed off to 600 seconds
[Wed Dec 18 02:05:51 2013] [warn] FastCGI: (dynamic) server
"/opt/rt4/sbin/rt-server.fcgi" has failed to remain running for 30 seconds
given 3 attempts, its restart interval has been backed off to 600 seconds
[Wed Dec 18 02:05:54 2013] [warn] FastCGI: (dynamic) server
"/opt/rt4/sbin/rt-server.fcgi" has failed to remain running for 30 seconds
given 3 attempts, its restart interval has been backed off to 600 seconds
[Wed Dec 18 02:05:57 2013] [warn] FastCGI: (dynamic) server
"/opt/rt4/sbin/rt-server.fcgi" has failed to remain running for 30 seconds
given 3 attempts, its restart interval has been backed off to 600 seconds
[Wed Dec 18 02:06:00 2013] [error] [client 128.122.120.154] FastCGI: comm
with (dynamic) server "/opt/rt4/sbin/rt-server.fcgi" aborted: (first read)
idle timeout (30 sec)
[Wed Dec 18 02:06:00 2013] [error] [client 128.122.120.154] FastCGI:
incomplete headers (0 bytes) received from server
"/opt/rt4/sbin/rt-server.fcgi"
[Wed Dec 18 02:06:00 2013] [warn] FastCGI: (dynamic) server
"/opt/rt4/sbin/rt-server.fcgi" has failed to remain running for 30 seconds
given 3 attempts, its restart interval has been backed off to 600 seconds



More information about the rt-users mailing list