[rt-users] Apache error: Can't local webmux.pl

Emmanuel Lacour elacour at easter-eggs.com
Fri Jul 19 05:46:20 EDT 2013


On 19/07/2013 10:57, Abdallah TABI wrote:
> Good morning RT,
>

Hi,

> We are new user of your solution RT, we encounter an issue during the
> installation of the version 4.0.13 on an Ubuntu 12 environnement.
>
> Apache is not able to start because the system can't locate a perl file,
> see below the error:
>
> [Fri Jul 19 10:36:10 2013] [error] Can't locate /opt/rt4/bin/webmux.pl
> <http://webmux.pl> in @INC (@INC contains: /etc/perl
> /usr/local/lib/perl/5.14.2 /usr/local/share/perl/5.14.2 /usr/lib/perl5
> /usr/share/perl5 /usr/lib/perl/5.14 /usr/share/perl/5.14
> /usr/local/lib/site_perl . /etc/apache2) at (eval 2) line 1.\n
>
> [Fri Jul 19 10:36:10 2013] [error] Can't load Perl file:
> /opt/rt4/bin/webmux.pl <http://webmux.pl> for server localhost:80,
> exiting...
>
> Are you able to help us?
>


read RT *4* installation doc again. webmux.pl is gone, you have to use 
rt-server.fcgi:

http://www.bestpractical.com/docs/rt/4.0/web_deployment.html


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