[rt-users] (RT::Authen::ExternalAuth) "email exists" problem authenticating trough AD
mdrouet at randco.fr
Tue Jul 23 03:31:51 EDT 2013
Anyone with an idea ?
I've tried many times without any success.
Thanks for your help.
On Fri, Jul 5, 2013 at 4:18 PM, Maximilien Drouet <mdrouet at randco.fr> wrote:
> Both AD & RT have a user matching email && Username.
> Regarding RealName, yes I read about it but in my case, real names are
> NEVER the same they use Kevin FALCONE, KEVIN A FALCONE, KEVIN B FALCONE,
> and so on. But yes you're right about what's documented.
> On Fri, Jul 5, 2013 at 4:14 PM, Kevin Falcone <falcone at bestpractical.com>wrote:
>> On Thu, Jul 04, 2013 at 05:00:23PM +0200, Maximilien Drouet wrote:
>> > As you can see in the log output I successfully find the user BUT I
>> have an error "Couldn't
>> > create user myuser " which I don't understand because YES user
>> exists but I just want to
>> > authenticate not recreate a user.
>> Does the user exist with a matching Email Address AND username? Or is
>> the username different.
>> Also, as documented, you probably shouldn't be using RealName here:
>> > 50 'attr_match_list' => [
>> > 51 'Name',
>> > 52 'EmailAddress',
>> > 53 'RealName',
>> > 54 ],
>> It means you can't have two users named Kevin Falcone in your RT.
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