[rt-users] Notifications are sent before status and custom field changes are applied?

Kevin Falcone falcone at bestpractical.com
Tue Jul 23 09:00:51 EDT 2013


On Tue, Jul 23, 2013 at 03:56:49PM +0800, Craig Ringer wrote:
> Do any of the other RT users here know of a reason *not* to use
> TransactionBatch for sending email notifications?

TransactionBatch Scrips do not show up in the Preview Scrips UI, so
you'll be unable to squelch users either at the Ticket or Transaction
level.

-kevin
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