[rt-users] Notifications are sent before status and custom field changes are applied?

Craig Ringer craig at 2ndquadrant.com
Wed Jul 24 00:14:10 EDT 2013


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On 07/23/2013 09:00 PM, Kevin Falcone wrote:
> On Tue, Jul 23, 2013 at 03:56:49PM +0800, Craig Ringer wrote:
>> Do any of the other RT users here know of a reason *not* to use 
>> TransactionBatch for sending email notifications?
> 
> TransactionBatch Scrips do not show up in the Preview Scrips UI,
> so you'll be unable to squelch users either at the Ticket or
> Transaction level.

Thanks for the tip. I don't think that matters much for my particular
use, but it's good to have on record here for others who're trying to
find out about the same issue later.

Would you be potentially inclined to accept a patch that recorded the
message *after* the status and other attribute changes - or would that
be too likely to break other things?

- -- 
 Craig Ringer                   http://www.2ndQuadrant.com/
 PostgreSQL Development, 24x7 Support, Training & Services
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