[rt-users] New action and ticket status

Craig Ringer craig at 2ndquadrant.com
Mon Jul 29 00:52:20 EDT 2013


On 07/29/2013 12:17 PM, Asanka Gunasekera wrote:
>         transitions => {
>             ''       => [qw(new open resolved)],
> 
>             # from   => [ to list ],
>             new      => [qw(open stalled resolved rejected deleted)],
>             open     => [qw(new stalled resolved rejected deleted)],
>             waiting     => [qw(new stalled resolved rejected deleted)],
>             stalled  => [qw(new open rejected resolved deleted)],
>             resolved => [qw(new open stalled rejected deleted)],
>             rejected => [qw(new open stalled resolved deleted)],
>             deleted  => [qw(new open stalled rejected resolved)],
>         },

There are no statuses in which a transition to 'waiting' is possible.

Add 'waiting' to the transition list for suitable source statuses like
'open'.


-- 
 Craig Ringer                   http://www.2ndQuadrant.com/
 PostgreSQL Development, 24x7 Support, Training & Services


More information about the rt-users mailing list