[rt-users] Problem to integrate exim4 with request tracker 4.0

Theodotos Andreou theo at ubuntucy.org
Sun Sep 14 04:49:05 EDT 2014


Hi all,

I am trying to setup an RT 4.0 system with exim4. I want it to be queue 
agnostic, so the manual advised to use this setup:

# cat /etc/exim4/conf.d/main/90_exim4-config_requesttracker
RT_USER=www-data
RT_URL=https://logs.markouassociates.com

rt_transport:
  driver = pipe
  user = RT_USER
  command = rt-mailgate \
  --action '${if def:local_part_suffix {comment}{correspond}}' \
  --queue "$local_part" \
  --url RT_URL --no-verify-ssl

rt_router:
  driver = accept
  local_part_prefix = rt-
  administration
  local_part_suffix_optional
  local_part_suffix = -comment
  transport = rt_transport

But when I try to restart exim4 this is what I get:

# service exim4 restart
  * Stopping MTA for restart
2014-09-14 10:06:32 Exim configuration error in line 218 of 
/var/lib/exim4/config.autogenerated.tmp:
   main option "rt_transport" unknown
Invalid new configfile /var/lib/exim4/config.autogenerated.tmp, not 
installing
/var/lib/exim4/config.autogenerated.tmp to 
/var/lib/exim4/config.autogenerated

I know I must be doing something fundamentally wrong here but as an exim 
noob, I can't  figure it out.

I am using RT 4.0.19 and exim4 4.82 both installed from the stock Ubuntu 
14.04 (64 bit) packages.

Any ideas?





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