[rt-users] Owner Query - Custom

Marcelo Calado | TBS TAX Services mcalado at tbstaxservices.com
Tue Nov 10 09:42:37 EST 2015


Hello!

 

When I trying to create a ticket on RT 4.09, I'd like to select just the RT
User's of Owner field on the basics table in the right side.

 

I'd like to select only the RT User's on my Owner Query! Is it Possible? How
Can I do this? I can't see the Watcher's!

 

<tr class="owner">

<td class="label">Owner:</td>

<td class="value">

<select name="Owner" id="Owner">

<option selected="selected" value="6"> Nobody in particular</option>

<option selected="selected" value="6"> RT User 1</option>

<option selected="selected" value="6"> Watcher 1</option>

"

"

 

 

Thanks,

 

Marcelo Calado.

 

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