[rt-users] migrate 3.8.9 to current

Rob Sullivan rsullivan at peerlessnetwork.com
Fri Nov 20 16:50:34 EST 2015


I have a very old instance of RT running on ancient hardware. I'd like to port it over to a new server and current version. I've got a vanilla install of 4.2.12 on the new server with a mysql database, and I've exported/imported the rt3 database from the old server to the new one. I'm looking for a recommendation on the best way to run through the database upgrade procedure on the new server. 

- shut down apache, change the database name in RT_SiteConfig.pm to rt3? 
- drop vanilla rt4 database and import the rt3 database with name rt4, then run make upgrade-database as one normally would?
- other, much smarter option?

Thanks,

Rob Sullivan
Manager of Systems Engineering
Peerless Network Inc
312-506-0948




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