[rt-users] Help . RT do not allow unprivileged users to attach images when create ticket s

yugi mind uriboxmobile at gmail.com
Sun May 15 16:52:43 EDT 2016


> No dia 15/05/2016, às 11:02, yugi mind <uriboxmobile at gmail.com> escreveu:
> 
> Hi 
> 
> Hi would like to understand how to allow unprivileged users to attach one image when create a ticket ?
> I am using the latest release  4.4.0, for what i saw privilege users can reply images in ticket when create or reply but the customers seems that they are not allowed ???
> 
> Can anyone help me out understand this ? Makes sense the client upload a image. The functionality is there but do not work when the user is customer …
> 
> 
> Thank s to all


So it seems that this issue is already identified and will be fixed in the next release …
Now i saw that is possible to apply a a patch to the current release to fix this.

My question is can anyone help me out understand how to do it ?

Cheers .




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