[rt-users] enable quote display

Aaron McCormack aaron at backblaze.com
Wed May 18 14:13:11 EDT 2016


Andrea-

In your RT_SiteConfig.pm, add Set($QuoteFolding, '0');

After restarting the web server and clearing the mason cache, should be all set.

It's mentioned at https://docs.bestpractical.com/rt/4.4.0/RT_Config.html, but also works in 4.2.

Aaron

> On May 18, 2016, at 6:53 AM, Andrea Caputto <androponia at gmail.com> wrote:
> 
> Hi, when i write a tkt with "#" comand, this is what i get in the display:
> 
> <pasted1.png>
> 
> How can i disable this, i want to show all text.
> 
> Thanks
> -- 
> Andrea Caputto
> ---------
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Washington DC - May 23 & 24, 2016

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