[Rt-commit] r8914 - in rtir/branches/2.3-EXPERIMENTAL: docs
sartak at bestpractical.com
sartak at bestpractical.com
Tue Sep 4 16:55:42 EDT 2007
Author: sartak
Date: Tue Sep 4 16:55:42 2007
New Revision: 8914
Modified:
rtir/branches/2.3-EXPERIMENTAL/ (props changed)
rtir/branches/2.3-EXPERIMENTAL/README
rtir/branches/2.3-EXPERIMENTAL/docs/Constituencies.pod
rtir/branches/2.3-EXPERIMENTAL/docs/Tutorial.pod
Log:
r40562 at onn: sartak | 2007-09-04 16:55:32 -0400
Typo/grammar fixes
Modified: rtir/branches/2.3-EXPERIMENTAL/README
==============================================================================
--- rtir/branches/2.3-EXPERIMENTAL/README (original)
+++ rtir/branches/2.3-EXPERIMENTAL/README Tue Sep 4 16:55:42 2007
@@ -147,7 +147,7 @@
Subscribe by sending mail to rtir-request at lists.bestpractical.com
* wiki.bestpractical.com?RTIR
- The RTIR section of the community-developed RT wiki is still in its infantcy.
+ The RTIR section of the community-developed RT wiki is still in its infancy.
Modified: rtir/branches/2.3-EXPERIMENTAL/docs/Constituencies.pod
==============================================================================
--- rtir/branches/2.3-EXPERIMENTAL/docs/Constituencies.pod (original)
+++ rtir/branches/2.3-EXPERIMENTAL/docs/Constituencies.pod Tue Sep 4 16:55:42 2007
@@ -12,7 +12,7 @@
the box. Of course it would be possible to install one separate
instance of RTIR per constituency. But this is somewhat cumbersome,
as a lot of the configuration is identical on all instances, hence
-errorprone. A better solution would be to integrate the facility
+error-prone. A better solution would be to integrate the facility
of handling several constituencies within the same instances of
RTIR.
@@ -59,7 +59,7 @@
However, to get advanced control over constituencies you have to create additional
objects in the system. We'll describe steps below, but as well admins may use the
-F<add_constituency> script in the etc dir which helps add and new constituency
+F<add_constituency> script in the etc directory which helps add and new constituency
values, along with their associated groups and queues.
=head2 Managing constituency values
@@ -132,8 +132,8 @@
There is another scenario you should be aware of: when user is creating
a ticket he can enter the ID of an Incident into an input field. In this case
-we don't know anything about the incident beforhead and operation may
-be interruped later on - at the form submit.
+we don't know anything about the incident beforehand and operation may
+be interrupted later on - at the form submit.
=item Changing the value
@@ -183,7 +183,7 @@
Note that while linking tickets together, the list of possible candidates
is not restricted by the constituency of the initial ticket, so a user may
choose targets with different constituencies. In the latter case the incident's
-constituency value is always prefered.
+constituency value is always preferred.
=head2 Outgoing mail: "CorrespondAddress" and "CommentAddress"
@@ -231,7 +231,7 @@
RTIR allows you to grant additional rights to tickets based on their
constituency by means of "pseudo" queues ("Incidents - EDUNET" for
-the EDUNET constitency on the Incidents queue, for example.)
+the EDUNET constituency on the Incidents queue, for example.)
For example, assume you have two constituencies "EDUNET" and "GOVNET".
Your RTIR instance consists of four queues: Incident Reports,
@@ -243,7 +243,7 @@
You should grant that user or group the rights you want them to
have to tickets in the "Incident Reports" queue. It is important
-that you NOT grant the user or group "queue-wide" rights sunch as
+that you NOT grant the user or group "queue-wide" rights such as
"See Queue" or "Create Ticket" in the pseudo-queue as the system
will apply those rights to the pseudo-queue "Incident Reports -
EUDNET" and NOT to the "Incident Reports" queue.
@@ -257,7 +257,7 @@
are added as AdminCc to a ticket according to value of the field.
And you can grant additional rights using this fact. For example
if you grant 'TakeTicket' right to AdminCc role of IR queue
-then users that are memebers of 'DutyTeam EDUNET' group will have
+then users that are members of 'DutyTeam EDUNET' group will have
this rights on all EDUNET tickets.
Note that this method has some limitations and caveats .Users who
@@ -284,7 +284,7 @@
a user is member of are summed up and if he is member of DutyTeam with
default of rights then he has more rights than any member of
constituency specific group (who is not member of other groups).
-Considiring above suggestion a good way to deal with users is to place
+Considering above suggestion a good way to deal with users is to place
each user into constituency specific groups user should have access to
and place her into DutyTeam only if he should work with all constituencies.
Modified: rtir/branches/2.3-EXPERIMENTAL/docs/Tutorial.pod
==============================================================================
--- rtir/branches/2.3-EXPERIMENTAL/docs/Tutorial.pod (original)
+++ rtir/branches/2.3-EXPERIMENTAL/docs/Tutorial.pod Tue Sep 4 16:55:42 2007
@@ -84,7 +84,7 @@
Split operation allows user to create new ticket from the existing one.
When a user selects the 'Split' tab he will see a new ticket creation form
-with information prefilled from the original ticket, for example Subject,
+with information pre-filled from the original ticket, for example Subject,
Owner, Correspondents(Requestors), Ccs, AdminCs, as well as the original ticket's
history, formatted as text in the message box. The user can change any and all
values before creating a new ticket.
@@ -234,8 +234,8 @@
You can set value of the custom field on create or later through edit page
of a ticket. You can enter several values at once, one per line, as well
you could mix different formats. Create or update action fail if you enter
-incorrect values with an error message, you chould fix problem and resubmit
-form. On create IPs and CIDR blocks are also parsed from a text of the
+incorrect values with an error message, you should fix the problem and resubmit
+the form. On creation, IPs and CIDR blocks are also parsed from the body of the
message and added to the ticket.
=head4 Searching by IP
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