[Rt-commit] r8917 - in rtir/branches/2.3-EXPERIMENTAL: docs
sartak at bestpractical.com
sartak at bestpractical.com
Tue Sep 4 17:11:37 EDT 2007
Author: sartak
Date: Tue Sep 4 17:11:37 2007
New Revision: 8917
Modified:
rtir/branches/2.3-EXPERIMENTAL/ (props changed)
rtir/branches/2.3-EXPERIMENTAL/docs/README.DOCUMENTATION
rtir/branches/2.3-EXPERIMENTAL/docs/Tutorial.pod
Log:
r40564 at onn: sartak | 2007-09-04 17:11:30 -0400
Add some linking docs, minor IP docfixes
Modified: rtir/branches/2.3-EXPERIMENTAL/docs/README.DOCUMENTATION
==============================================================================
--- rtir/branches/2.3-EXPERIMENTAL/docs/README.DOCUMENTATION (original)
+++ rtir/branches/2.3-EXPERIMENTAL/docs/README.DOCUMENTATION Tue Sep 4 17:11:37 2007
@@ -59,12 +59,20 @@
=head2 Link Incident with new IR
+=item * RTIR/docs/Tutorial.pod (Section 'Linking')
+
=head2 Link Incident with existing IR
+=item * RTIR/docs/Tutorial.pod (Section 'Linking')
+
=head2 Link Incident with new Block
+=item * RTIR/docs/Tutorial.pod (Section 'Linking')
+
=head2 Link Incident with existing Block
+=item * RTIR/docs/Tutorial.pod (Section 'Linking')
+
=head2 Resolve Incident
=head2 Resolve Incident & linked IR's and Investigations
Modified: rtir/branches/2.3-EXPERIMENTAL/docs/Tutorial.pod
==============================================================================
--- rtir/branches/2.3-EXPERIMENTAL/docs/Tutorial.pod (original)
+++ rtir/branches/2.3-EXPERIMENTAL/docs/Tutorial.pod Tue Sep 4 17:11:37 2007
@@ -215,6 +215,17 @@
blocking. You may exclude individual recipients by removing the check next
to their name.
+=head3 Linking
+
+You may link incidents with existing incident responses, investigations,
+blocks, and RTFM articles. On the incident display page there are sections for
+each of these, each with a C<Link> button and the list of already-linked items.
+Clicking on C<Link> lets you link one or more items of that type to the
+incident.
+
+Clicking on C<New> (or in the case of investigations, C<Launch>) lets you create
+a new item and link it to the incident automatically.
+
=head2 Custom fields
=head3 IP
@@ -227,16 +238,16 @@
* IP range - interval separated with C<->, for example C<192.168.20.0-192.168.20.255>,
both ends of the interval are included range;
-* CIDR block - IP range in the CIDR format, for example 172.16/24, as you
+* CIDR block - IP range in the CIDR format, for example C<172.16/24>, as you
can see short form is also supported, RTIR converts ranges in this format
to IP-IP form.
-You can set value of the custom field on create or later through edit page
-of a ticket. You can enter several values at once, one per line, as well
-you could mix different formats. Create or update action fail if you enter
-incorrect values with an error message, you should fix the problem and resubmit
-the form. On creation, IPs and CIDR blocks are also parsed from the body of the
-message and added to the ticket.
+You can set value of the custom field on create or later through edit page of a
+ticket. You can enter several values at once, one per line or comma-separated,
+as well you could mix different formats. Create or update action fail if you
+enter incorrect values with an error message, you should fix the problem and
+resubmit the form. On creation, IPs and CIDR blocks are also parsed from the
+body of the message and added to the ticket.
=head4 Searching by IP
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