[Rt-commit] r15264 - in rtfm/trunk: .

[falcone at bestpractical.com]

Author: falcone
Date: Tue Aug 19 21:12:51 2008
New Revision: 15264

Modified:
   rtfm/trunk/   (props changed)
   rtfm/trunk/Changelog
   rtfm/trunk/lib/RT/FM/Introduction.pod

Log:
 r38629 at ketch:  falcone | 2008-08-19 21:12:08 -0400
 * fix Changelog
 * mention how to search for articles from SelfService


Modified: rtfm/trunk/Changelog
==============================================================================
--- rtfm/trunk/Changelog	(original)
+++ rtfm/trunk/Changelog	Tue Aug 19 21:12:51 2008
@@ -14,6 +14,7 @@
    using an Article while Replying to Tickets
  * Better error handling in the display and creation of Links
  * Fix sorting of Topics in the different views of Articles
+ * Fix display of Topics and Articles in the Topic view of the system
 
 2.2.2
 

Modified: rtfm/trunk/lib/RT/FM/Introduction.pod
==============================================================================
--- rtfm/trunk/lib/RT/FM/Introduction.pod	(original)
+++ rtfm/trunk/lib/RT/FM/Introduction.pod	Tue Aug 19 21:12:51 2008
@@ -105,6 +105,12 @@
 reply page" option, there will be a dropdown on the Create or Update
 page which allows users to quickly include Articles.
 
+=head2 SelfService Interface
+
+If you grant the Unprivileged user group the right ShowArticle, they
+will get a Search box at the top of their interface.  This allows users
+to look for answer to questions before creating a Ticket.
+
 =head1 Configuration options
 
 =head2 RTFM_Create