[Rt-commit] r15265 - in rtfm/branches/2.4.0-releng: lib/RT/FM

[falcone at bestpractical.com]

Author: falcone
Date: Tue Aug 19 21:13:17 2008
New Revision: 15265

Modified:
   rtfm/branches/2.4.0-releng/   (props changed)
   rtfm/branches/2.4.0-releng/Changelog
   rtfm/branches/2.4.0-releng/MANIFEST
   rtfm/branches/2.4.0-releng/lib/RT/FM/Introduction.pod

Log:
- Merge //mirror/bps-public/rtfm/trunk to //mirror/bps-public/rtfm/branches/2.4.0-releng

Modified: rtfm/branches/2.4.0-releng/Changelog
==============================================================================
--- rtfm/branches/2.4.0-releng/Changelog	(original)
+++ rtfm/branches/2.4.0-releng/Changelog	Tue Aug 19 21:13:17 2008
@@ -14,6 +14,7 @@
    using an Article while Replying to Tickets
  * Better error handling in the display and creation of Links
  * Fix sorting of Topics in the different views of Articles
+ * Fix display of Topics and Articles in the Topic view of the system
 
 2.2.2
 

Modified: rtfm/branches/2.4.0-releng/MANIFEST
==============================================================================
--- rtfm/branches/2.4.0-releng/MANIFEST	(original)
+++ rtfm/branches/2.4.0-releng/MANIFEST	Tue Aug 19 21:13:17 2008
@@ -11,6 +11,7 @@
 etc/drop_schema.Oracle
 etc/drop_schema.Pg
 etc/initial_data/dyndns
+etc/RTFM_Config.pm
 etc/schema.mysql
 etc/schema.mysql-4.1
 etc/schema.Oracle
@@ -174,3 +175,4 @@
 tools/factory.pg
 tools/license_tag
 UPGRADING
+UPGRADING.mysql

Modified: rtfm/branches/2.4.0-releng/lib/RT/FM/Introduction.pod
==============================================================================
--- rtfm/branches/2.4.0-releng/lib/RT/FM/Introduction.pod	(original)
+++ rtfm/branches/2.4.0-releng/lib/RT/FM/Introduction.pod	Tue Aug 19 21:13:17 2008
@@ -105,6 +105,12 @@
 reply page" option, there will be a dropdown on the Create or Update
 page which allows users to quickly include Articles.
 
+=head2 SelfService Interface
+
+If you grant the Unprivileged user group the right ShowArticle, they
+will get a Search box at the top of their interface.  This allows users
+to look for answer to questions before creating a Ticket.
+
 =head1 Configuration options
 
 =head2 RTFM_Create