[rt-devel] [fwd] Re: Web plans (from: jesse@fsck.com)

[Jesse]

----- Forwarded message from Jesse <jesse at fsck.com> -----

Date: Mon, 10 Apr 2000 13:43:36 -0400
From: Jesse <jesse at fsck.com>
To: Tobias Brox <tobiasb at tobiasb.funcom.com>
Subject: Re: Web plans
User-Agent: Mutt/1.1.9i

On Mon, Apr 10, 2000 at 07:39:23PM +0200, Tobias Brox wrote:
> So ... a web user would typically start with some login stuff that isn't
> done yet, continue with either the buildquery page or a bookmark/startpage
> or something pointing to a pre-made query.  Then comes the listing.  Both
> the search and the listing needs some work, but it can be demonstrated.
>  
> The ticket is selected, and the user ends up in Ticket/Display.html...this
> page clearly needs a lot of work (I hope I can manage to get back to work
> after dinner), so I can see more on it.  What are your plans ... should it
> be more or less like the display we use here today, with possibility for
> changing the attributes at top,
	
Actually, probably with static attributes and a link to "Modify this ticket" "Update this ticket" , etc.  Note that Modify and Update are different. 
Update is an enhanced comment/respond that will become the "default" way
to do things like resolve, set status, etc. the basic idea is that people should
be encouraged to write notes on every update.


> and then links to Update (with the
> transaction message quoted) at each transaction? 
>
Sounds about right.
 
> -- 
> Tobias Brox 
> aka TobiX
> +47 22 925 871
> 
> 
> 

-- 
jesse reed vincent -- jrvincent at wesleyan.edu -- jesse at fsck.com 
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----- End forwarded message -----

-- 
jesse reed vincent -- jrvincent at wesleyan.edu -- jesse at fsck.com 
pgp keyprint:  50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91
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