[rt-devel] Rt and Oracle

Jesse jesse at fsck.com
Tue Apr 11 09:27:58 EDT 2000

As it stands now, RT 2.0 should be portable to oracle. Heck, even 1.0 should
be portable, but it's a nontrivial change right now.  FWIW, RT already 
allows you to create tickets by mail and update them by the web.  If you
are interested in helping port to oracle, we could certainly use the help.

On Tue, Apr 11, 2000 at 01:49:03PM +0200, Stiansen, Per Sverre wrote:
> Hi!
> Some time ago I asked if it was possible to use Oracle instead of MySQL with
> RT. Is there any progression on this area? How is the MySQL database
> integrated with RT, is it SQL commands from within the specific Perl script
> with the Perl DBI?
> The reason why I ask is that we need to create a database to track what we
> call System Anomaly Reports, System Trouble Reports, System Change Request
> and so on. We already have an Oracle environment and want to develop an
> Intranet system based on Oracle. If it was possible to use RT together with
> Oracle there could be a tremendous advantage in creating tickets based on
> email and so on. The ticket could be initiated through mail and detail
> information added at a later point with web interface.
> Per Sverre
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> Rt-devel at lists.fsck.com
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jesse reed vincent -- jrvincent at wesleyan.edu -- jesse at fsck.com 
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