[rt-devel] email subject line content

[Tobias Brox]

> The ticket number, that appears on the subject line, should
> be fixed number of digits with left zeroes.  Otherwise
> email sorts #1,#10,#100,#1000 before #2,#20,#200,#2000
> and so on.

If it's a problem, there is one very quick workaround; put in a dummy
request in RT with serial_num 10000.  Then the following requests will be
numbered 10001, 10002, ... 11234, etc.  Works all until you hit #99999 ...
:)