[rt-devel] RT2 progress

[Jesse]

On Thu, May 11, 2000 at 06:35:12AM +0200, Tobias Brox wrote:
> Jesse is currently dealing with the GUI, so I can't do much there.  As I
> see it, most of the things that remains before we can actually
> start using RT2 here is related to the GUI.
>
Well, I'm doing some work with the GUI. but not as much as I'd like. 
I'm just too damn busy these days. but the ticket display looks a bit
better right now.
 
> I'm mostly done with my work with the links, except for the user interface
> things.  I'll discuss my thoughts in my next mail.
> 

If I'm correct the API for dealing with sets of links is also 
missing.

> The GUI development is totally controlled by Jesse at the moment.
> Jesse; how much work would you suggest that remains?  When he is finished,
> I expect to use some days for debugging his things, adding things he has
> forgotten and add other things that is important here.
> 
If I had a web designer to do the design it would probably be a week of 
fulltime hacking to get something reasonably robust. I don't. nor do I have
time to work full time on this right now.


> Jesse has made some very basic authentication.  It seems to work good
> enough as for now.
>
where for now != production. it checks to see if the password is the same 
as the username. this should be pretty trivial to fix.
 
> The non-GUI-thing we really need before we can try to deploy RT2 here, is
> to fix the date handling!  I had totally forgotten about it!  I'll try to
> deal with that today.
> 
> Except for that, there is:
> 
> - probably a lot of details
> 
> - user information + user prioritying.
> 
> Locally, we often have users with different emails.  We need to keep track
> of them, also when they change emails.  We need to store comments about
> them.

Sure. the schema for user comments is there, someone needs to write the 
web admin ui for user manipulation

>  Most important; we must be able to rate them!  Good customers
> should get a higher priority than ordinary requestors, and those
> should get a higher priority than those who constantly bother us with
> stupid FAQs.
> 


> I'd daresay that this will not be included in the official RT 2.0 release,
> but it will be available as a user contributed patch, and it will be
> included in post-2.0 releases (from now on; contr).
>
That, in my mind, is fairly useless bloat. you're welcome to spend your
time on it. but I can almost guarantee that it will stay as a contrib. item
 
> - Admin tools & ACL.
> 
> We don't need it locally for some weeks, at least - I handle it through
> SQL as for now.  Anyway, it must come before the official RT 2.0 release.  
> 
> - Groups
> 
> This is essensial for us if an admin tool should be useful. contr.
> 
> - "Smart" Next/Prev-links
> 
> This is a GUI detail, which probably will have to wait until post-2.0.
> (from now on; post).
> 
> - Smart autoreplier
> 
> I have described the functionality earlier, and I think this is a good
> thing.  might be contr, might be post.
>
Post 2.0
 
> - all other requested nifty features
> 
> post, probably :)
> 
> Jesse has some RT1 queues at www.fsck.com for RT2 projects, bugs and
> similar.  Anyway, I find it a bit easier to deal with a plain text file,
> so I will store this mail in the TODO file in the CVS. :)
> 
The TODO file should, if anything, be generated from the queues. I really 
don't like it having items that aren't tracked in RT in it.


> -- 
> tobix at fsck.com
> 
> 
> 
> 
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> 

-- 
jesse reed vincent -- jrvincent at wesleyan.edu -- jesse at fsck.com 
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			  -- Shoshe Cole