[rt-devel] 1.3.19 installation problems (LONG)

[ChrHenz at gmx.de]

Hello.

I am having some problems installing/running rt-1.3.19. I first
"uninstalled" 1.3.18 by deleting the install-directory and droping the db / deleting
the entries for rt_user in mysql. My System is Linux 2.2.17 (RH6.2), Apache
1.3.12, MySQL 3.22.32.


1st Problem:

'make install' gives me error-messages when it comes to creating the
database:

/usr/bin/perl   tools/initdb 'mysql' '/usr/local' 'localhost' 'root' 'RT2'
'rt_user'
Use of uninitialized value at
/usr/lib/perl5/site_perl/5.005/DBIx/DBSchema/Column.pm line 66.

[ error message repeats about 12 times...]

Enter the mysql password for root: 

Database creation parameters:

DB_TYPE         = mysql
DB_HOME         = /usr/local
DB_HOST         = localhost
DB_DBA          = root
DB_DBA_PASSWORD = <hidden>
DB_DATABASE     = RT2

About to drop mysql database RT2.

WARNING: This will erase all data in RT2.
If you have an existing RT 2.x installation, this will destory all your
data.
Proceed [y/N]:y

Dropping mysql database RT2.

Creating mysql database RT2.

Creating database schema.
Use of uninitialized value at
/usr/lib/perl5/site_perl/5.005/DBIx/DBSchema/Column.pm line 182, <STDIN> chunk 2.

[error-message repeats many many times...]

DBD::mysql::st execute failed: You have an error in your SQL syntax near
'AUTO_INCREMENT Name(NULL) NULL 16,
   (varchar) NULL NULL,
  64  NOT NULL ,
  PR' at line 3 at tools/initdb line 65, <STDIN> chunk 2.
You have an error in your SQL syntax near 'AUTO_INCREMENT Name(NULL) NULL
16,
   (varchar) NULL NULL,
  64  NOT NULL ,
  PR' at line 3 at tools/initdb line 65, <STDIN> chunk 2.
Issuing rollback() for database handle being DESTROY'd without explicit
disconnect(), <STDIN> chunk 2.
make: *** [database] Error 255


I tried to get rid of this problem by running schema.mysql and acl.mysl
manually. The RT2 database and user-data/permissions seem fine after that.

Have I overlooked something or might this be a bug in the install-scripts?




2nd Problem:

Since updating to 1.3.19, I can't get WebRT to work anymore.


In my httpd.conf I have the following lines to enable WebRT:

Alias /rt "/opt/rt2/WebRT/html"

<Location /rt>
  PerlRequire /opt/rt2/bin/webmux.pl  # this is line 876, see below...
  SetHandler perl-script
  PerlHandler RT::Mason
</Location>


and in etc/config.pm. ...

$WebPath = "/rt/";

(Note: I had 1.3.18 running with these settings)


Now when I start apache, it dies with the following error-message:

[Fri Oct 13 08:51:25 2000] [error] BEGIN not safe after
errors--compilation aborted at /opt/rt2/bin/webmux.pl line 46.

Syntax error on line 876 of /etc/httpd/conf/httpd.conf:
BEGIN not safe after errors--compilation aborted at /opt/rt2/bin/webmux.pl
line 46.
 

Line 46 of webmux.pl is "use RT::Interface::Web;".

Any advice here ?


Thanks,
Christian Henz.

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