[rt-devel] Re: [rt-users] Mail Gateway Setup

[Ben Carter (Lists)]

Hi,

I had this problem a while ago

Put a symlink to rt-mailgate in the /etc/smrsh directory.

i.e. cd /etc/smrsh; ln -s /opt/rt2/bin/rt-mailgate rt-mailgate

Hope this help,

Ben.
==================
>
>  rt:             "|/opt/rt2/bin/rt-mailgate --queue general --action
> correspond"
>  rt-action:      "|/opt/rt2/bin/rt-mailgate --queue general --action
> action"
>
> Whenever I try to send emails to "rt" I get the following error:
>
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!
>
>     ----- The following addresses had permanent fatal errors -----
> "|/opt/rt2/bin/rt-mailgate --queue general --action correspond"
>     (reason: service unavailable)
>     (expanded from: rt)
>
>   ----- Transcript of session follows -----
> smrsh: rt-mailgate not available for sendmail programs
> 554 5.0.0 "|/opt/rt2/bin/rt-mailgate --queue general --action
> correspond"... Service unavailable
>
> Reporting-MTA: dns; ticketserv.forum.org
> Arrival-Date: Wed, 11 Apr 2001 11:40:11 +0200
>
> Final-Recipient: RFC822; rt at ticketserv.forum.org
> X-Actual-Recipient: X-Unix; |/opt/rt2/bin/rt-mailgate --queue general
> --action correspond
> Action: failed
> Status: 5.5.0
> Diagnostic-Code: X-Unix; 69
> Last-Attempt-Date: Wed, 11 Apr 2001 11:40:13 +0200
>
>
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!
>
> What in the world is going on? And how do I get around this?
> Please, help!
>
>
> Thanks.
> Mixo
> (I am curerntly using version 2.3-69 of RT, and sendmail 8.x -the version
> that comes with redhat 7.0)
>
>
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