[rt-devel] Error in Template?

Mark Vevers mark at ifl.net
Thu Apr 19 07:37:31 EDT 2001


Being new to RT I hope this is the right place.  

I get the following error from RT
Ver: RT.1.3.70 (from CVS)

The status change template appears to be broken ...

http://changed to protect guilty/Ticket/Display.html?id=12 <http://rt.ifl.net///Ticket/Display.html?id=12>

Program fragment at line 6 delivered error ``Can't call method "Content" on an undefined value''

Which I presume comes from the status changed template:


This occurs on any status change using scrip:
OnStatus  NotifyRequestor with template StatusChange
Not being too familiar with the underlying bits and pieces of RT and 
it's perl
variable structure can anyone help?


Mark Vevers.    mark at ifl.net / mvevers at rm.com
Internet Backbone Engineering Team
Internet for Learning, Research Machines Plc
Tel: +44 1235 823380,   Fax: +44 1235 823424

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