[rt-devel] Tonight's incomplete proof-of-concept bad-idea code

[Jesse Vincent]

On Mon, Dec 24, 2001 at 06:52:34PM -0600, Bob Apthorpe wrote:
> Actually, an IRC bot makes a lot of sense - I could've used this 
> about a year ago, back before my employer sank beneath the 
> waves of inky red. We used a private IRC server for internal Ops 
> communication and RT for work management (funny how I have the 
> time to install, maintain and enhance RT but it's outside my job 
> description to support migration to Remedy. Heh.)
> 
> I can't imagine running this in public. IRC in a cloistered 
> environment is scary enough.
> 
> -- Bob


*nod* That's exactly the sort of environment I'd been thinking of this for.  We did a similar 
thing when I was at into.  and when I was at Leftbank.  At least one site is already
sucessfully using a query-only prototype of the prototype I'd hacked up a week or so ago.

It's really handy to not have to fire up a seperate shell or browser to talk to RT. One thing
I may play with some time is a line-oriented text editor component, so that one can do more than
single-line ticket updates from an IRC session.

	-j

-- 
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