[rt-devel] Users authentification from LDAP

Jesse jesse at fsck.com
Fri Jan 12 14:54:36 EST 2001

Hi, Atif,

        You should take a look at RT2.  We've got the basic code in place to
allow RT to use an external system to get user info (though we've not yet
implemented any external authentication / user info providers.)

If you folks wanted to start looking at the right ways to do that, we'd
be overjoyed.  Folks have talked about auth based on SSL certs, kerberos 4,
kerberos 5, and LDAP though I don't believe anyone's actually tried an
implementation yet.


On Fri, Jan 12, 2001 at 06:39:23PM +0100, Atif Ghaffar wrote:
> Hi rt-delevelopers.
> We are in need of a trouble ticketing system that we want to deploy in
> our architechture.
> We have all our users in an LDAP directory and all information that you
> need in the table "users"
> can be retrieved from there.
> Is it possible to get rt work with an LDAP server for fetching user
> informations?
> I  had a very quick look at some code and see that users table is needed
> cause rt is using sql to get username etc from users to show with
> queues.
> We want to avoid duplication of data.
> I just would like to know if rt-team is interested to give LDAP as the
> user-management backend and if there is already some code for it.
> I will hack rt this weekend so it works with LDAP/DB.
> If this functionality is of interest, we will be happy to contribute our
> code to rt.
> thanks && best regards
> -- 
> Atif Ghaffar
> Internet Development Manager
> 4unet AG/SA/Ltd.
> -------------------------.
>         +41 21 351 53 60 ¦ voice
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>   atif.ghaffar at 4unet.net ¦ email
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jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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