[rt-devel] RE: [rt-users] Editing Comments and Reply mail information

eOk eok at e-merge.ie
Tue Jan 16 11:30:44 EST 2001


My question was, when commenting a ticket where can I change what
information is appended to comment for example, I dont want to append the
original mail in the comment ?

regards

-----Original Message-----
From: rt-users-admin at lists.fsck.com
[mailto:rt-users-admin at lists.fsck.com]On Behalf Of Jesse
Sent: 15 January 2001 17:50
To: eOk
Cc: rt-users at lists.fsck.com; rt-devel at fsck.com
Subject: Re: [rt-users] Editing Comments and Reply mail information


[rt2 is still in development. please direct questions about it to rt-devel]

I'm not quite sure what you mean, eOin. can you give an example?

0j


On Mon, Jan 15, 2001 at 10:41:23AM -0000, eOk wrote:
> In RT2, where do you go to edit the information send out in each
> reply/comment
>
> cheers
>
> eOin
>
> -----Original Message-----
> From: rt-users-admin at lists.fsck.com
> [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Othmar Pasteka
> Sent: 15 January 2001 10:16
> To: Tobias Brox
> Cc: rt-users at lists.fsck.com
> Subject: Re: [rt-users] Erase request
>
>
> Hi,
>
> On Thu, Jan 11, 2001 at 08:46:37AM +0100, Tobias Brox wrote:
> > In RT1, the requests should be deleted from the database when they are
> > killed.  Anything else is a bug.
>
> how can i kill requests through the webui? or is this just with
> the cli and/or mailgateway possible?
>
> so long
> Othmar
>
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--
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