[rt-devel] RE: [rt-users] Editing Comments and Reply mail information

[Jesse]

On Tue, Jan 16, 2001 at 04:30:44PM -0000, eOk wrote:
> My question was, when commenting a ticket where can I change what
> information is appended to comment for example, I dont want to append the
> original mail in the comment ?

Ah. right now, your choices are: blank (by clicking the comment link at the top of the page) or "quote message" by clicking the comment button next to a given message.   More advanced templates / stock replies are on the drawing board.  If that's something you're interested in hacking on, let me know.

        -j


> regards
> 
> -----Original Message-----
> From: rt-users-admin at lists.fsck.com
> [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Jesse
> Sent: 15 January 2001 17:50
> To: eOk
> Cc: rt-users at lists.fsck.com; rt-devel at fsck.com
> Subject: Re: [rt-users] Editing Comments and Reply mail information
> 
> 
> [rt2 is still in development. please direct questions about it to rt-devel]
> 
> I'm not quite sure what you mean, eOin. can you give an example?
> 
> 0j
> 
> 
> On Mon, Jan 15, 2001 at 10:41:23AM -0000, eOk wrote:
> > In RT2, where do you go to edit the information send out in each
> > reply/comment
> >
> > cheers
> >
> > eOin
> >
> > -----Original Message-----
> > From: rt-users-admin at lists.fsck.com
> > [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Othmar Pasteka
> > Sent: 15 January 2001 10:16
> > To: Tobias Brox
> > Cc: rt-users at lists.fsck.com
> > Subject: Re: [rt-users] Erase request
> >
> >
> > Hi,
> >
> > On Thu, Jan 11, 2001 at 08:46:37AM +0100, Tobias Brox wrote:
> > > In RT1, the requests should be deleted from the database when they are
> > > killed.  Anything else is a bug.
> >
> > how can i kill requests through the webui? or is this just with
> > the cli and/or mailgateway possible?
> >
> > so long
> > Othmar
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
> 
> --
> jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
> 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
> 
> Linux is like a Vorlon.  It is incredibly powerful, gives terse,
> cryptic answers and has a lot of things going on in the background.
> 
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> http://lists.fsck.com/mailman/listinfo/rt-users
> 
> 
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> 

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

A REAL sysadmin challenge is "resurrect five dead mailserver while so ripped
to the gills on mdma that you can't focus on any given line of text for more 
than 10 seconds continuously."
					-Nathan Mehl