[rt-devel] misc issues

Jesse jesse at fsck.com
Tue Jun 5 18:49:35 EDT 2001



On Tue, Jun 05, 2001 at 03:33:02PM -0700, mitch at netline.com wrote:
> Greetings.
> 
> First for the specifics: I'm using RT-1-3-83 right now under FreeBSD 3.5.
> 
> Looks like SearchBuilder sure is noisy... I get alot of warnings
> of uninitialized values in my RT logs and it apparently does not
> disconnect properly as I get tons of:
> 
> Database handle destroyed without explicit disconnect at \
>    /PATH/site_perl/5.005/DBIx/SearchBuilder/Handle.pm line 219.

To the best of my knowledge, this is actually abug in older versions
of DBI or your DBD.

> 
> (PATH is the path to my perl stuff, not the actually string).
> 
> OK, so what prompted me to e.mail in is that I have been unable to
> get RT to send out e.mails.  Mail is certainly working fine on the
> machine, and paths are set correctly.  I noticed that RT tends
> to have all permissions turned off by default, so I added a Scrip
> by going to Global->Scrips and adding one:
> 
> 	OnCreate AutoreplyToRequestor Autoreply 
> 
> Which I assumed would autorespond when a request comes in via e.mail
> as well as via the web form.  I do get an e.mail when I submit a ticket
> via the web, just not when it comes in via e.mail.  Smells like a bug to me.


Can you send the debug logs for the suspect invocation of mailgate?
/tmp/rt.log.something


> -- 
> do svidaniya,
> 
>   ~mitch
> 
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-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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