[rt-devel] Dublicate messages in WebRT

Jesse jesse at fsck.com
Fri Jun 8 18:02:36 EDT 2001


What version of RT are you using?  With RT2, these things
are somewhat more configurable.


On Fri, Jun 08, 2001 at 03:16:22PM -0500, Jennifer O'Briant wrote:
> Is there a way to prevent WebRT from sending duplicate e-mails out.  
> For example: If an RT ticket is created and I end up being the owner, If I send a "reply to all" message out, I get 3 messages in the inbox of what I just sent out. Is there a way to prevent this from happening?
> 
> 
> Jen O'Briant
> Associate Systems Administrator
> MPI Software Technology, Inc.
> 662-320-4300 x11

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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