[rt-devel] Dublicate messages in WebRT

[Jennifer O'Briant]

Is there a way to prevent WebRT from sending duplicate e-mails out.  
For example: If an RT ticket is created and I end up being the owner, If I send a "reply to all" message out, I get 3 messages in the inbox of what I just sent out. Is there a way to prevent this from happening?


Jen O'Briant
Associate Systems Administrator
MPI Software Technology, Inc.
662-320-4300 x11
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