[rt-devel] Questions

Michael Dean vwfan at dmv.com
Thu Jun 21 14:29:24 EDT 2001

I couldn't find another e-mail address to address questions to, so I hope this is ok.  How easily is RT modified?  For instance, for our purposes (an ISP) it would be great if we could make the "Create a Request in Queue" available to our customers from our web-site.  And if we could do that, I wouldn't like to have all the fields in that form available to our customers, I would like to be able to modify those and make it so that we can force our custmers to fill out certain fields.  Is this possible for me to modify as the program stands right now (I'm a computer science minor) or would we have to wait for mods from you?

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