[rt-devel] rt 2.0

[Mark Cheverton]

Hi ppl,
	First of all thanks for a great piece of software. I just want to give
my 2c for the development work. As with others I'd like to see an
abstraction of the user stuff to link into existing systems, and not
just the auth mechanism but the user details information too. We
maintain a central ldap DB for all our users and I try to backend as
much as possible into that so theres one place for user account
information. Please don't be tempted into building in every bell and
whistle, just build a good ticketing system rather than trying to build
the most comprehensive ticketing, contact db, coffee making system you
can imagine. I have far too many apps which have their own user dbs and
all the rest (forums are a classic example).

-Mark
-- 
Mark Cheverton aka [MORAT]Ennui				http://morat.net/
Morat Games						ICQ: 42123856

    Free hosting for clans including discussion boards, email etc.
    If you need hosting for your clan with all the gaming extras
    see http://clans.morat.net/hosting.phtml

                       --+++ Less Lag More Frag +++--