[rt-devel] Installation confusion with rt-1-3-49_01

[Jonas Liljegren]

And now a couple more things about the README, Makefile and config.pm

I like the testdeps program. :-)

Nothing strange in the Makfile, but some of it could have been
configured automaticly.

I haven't tried fixing the mail gateways for RT2 yet.  There is a note
about the mail gateway hasn't been implemented yet. Is that true?
   "NOTE: This is not yet implemented for RT2."

The config.pm:

$rtname :  I didn't know that the web UI was going to display the name
as RT/$rtname.  My first choice was RT, which gave me RT/RT.

$Timezone : Some reference to a list of timezones would have helped.
I found help by "apropos timezone".

$SendmailArguments : Those agruments didn't work with exim in the old
RT.  But the corresponding "-oi -t -odb -oem" works. (But I think that
-odb and -oem is the default anyway.)

$WebrtImagePath : Now I couldn't find any information on where to
point this URL.  It doesn't seem to be used.



$WebPath : This produced many errors for me.  I looked at $WebBaseURL
and found a '/' at the end of the string.  This made me conclude that
$WebPath shouldn't have a '/' at the beginning.  The $WebURL variable
futher showed that neither should it have a slash at the end. I
configured the variable to:

        $WebPath = "tools/rt2";

But that was wrong...


$MasonComponentRoot : As a person new to Mason, I didn't knew where
this component root was located.  I later found it to be the same as
the "document root" for rt2. In my case, "/var/www/tools/rt2". (More
on that later.)  Som explanation would have helped.


$LocalePath : I don't know what to do here.  What is po files? How do
I create them?


$TicketBaseURI : What is this?



THE WEB UI
----------

I choosed to make /tools/rt2 a softlink to /usr/local/rt2/WebRT/html

And I inserted a .htaccess in that directory with the content:

    SetHandler perl-script
    PerlHandler RT::Mason


I could also insert the require line:

    PerlRequire /usr/local/rt2/bin/webmux.pl

If I did that, I wouldn't have to change anything in the global apache
configuration.  But the application would be much slover because the
initialization will happen on request insted of before the request.






I will probla have a ton of questions about the UI and functionality.
But as a start, I would like to know if there is any documentation.  I
can't figure aout the purpouse and usage of keywords.

-- 
jonas at rit.se   RIT AB   http://www.rit.se
Box 70, 428 21 Kållered Besök: G:a Riksvägen 36
Tel: +46 (0)31 751 8600  Fax: +46 (0)31 751 8609