[rt-devel] Installation confusion with rt-1-3-49_01

[Jesse]

On Fri, Mar 09, 2001 at 09:44:58PM +0100, Jonas Liljegren wrote:
> And now a couple more things about the README, Makefile and config.pm
> 
> I like the testdeps program. :-)

Thanks.

> Nothing strange in the Makfile, but some of it could have been
> configured automaticly.
 
like what?


> I haven't tried fixing the mail gateways for RT2 yet.  There is a note
> about the mail gateway hasn't been implemented yet. Is that true?
>    "NOTE: This is not yet implemented for RT2."

That refers only to the command mode. I'll take an axe to the readme

> The config.pm:
> 
> $rtname :  I didn't know that the web UI was going to display the name
> as RT/$rtname.  My first choice was RT, which gave me RT/RT.

meri is working on docs for config.pm... which, iirc, explain more fully
that $rtname should almost always be your domain.

> $Timezone : Some reference to a list of timezones would have helped.
> I found help by "apropos timezone".


Well, it varies from OS to OS, but I'll put in something about it being
a timezone as defined by your local OS



> $SendmailArguments : Those agruments didn't work with exim in the old
> RT.  But the corresponding "-oi -t -odb -oem" works. (But I think that
> -odb and -oem is the default anyway.)


*nod* which is why it should say that if you're not running sendmail,
you should use '-oi -t'...in fact it does.



> $WebrtImagePath : Now I couldn't find any information on where to
> point this URL.  It doesn't seem to be used.

it's now gone. thanks.

> 
> $WebPath : This produced many errors for me.  I looked at $WebBaseURL
> and found a '/' at the end of the string.  This made me conclude that
> $WebPath shouldn't have a '/' at the beginning.  The $WebURL variable
> futher showed that neither should it have a slash at the end. I
> configured the variable to:
> 
>         $WebPath = "tools/rt2";
> 
> But that was wrong...

I'll see what I can dig up for better docs for this.

 
> $MasonComponentRoot : As a person new to Mason, I didn't knew where
> this component root was located.  I later found it to be the same as
> the "document root" for rt2. In my case, "/var/www/tools/rt2". (More
> on that later.)  Som explanation would have helped.


It's automatically configured by the makefile. you shouldn't have
had to touch it.

> $LocalePath : I don't know what to do here.  What is po files? How do
> I create them?

Ignore it. it's for a unimplemented feature.
 
> $TicketBaseURI : What is this?
 
it's for the linking interface. you shouldn't need to touch it. 
 
> THE WEB UI
> ----------
> 
> I choosed to make /tools/rt2 a softlink to /usr/local/rt2/WebRT/html

be careful. apache can get annoyed at softlinks

> And I inserted a .htaccess in that directory with the content:
> 
>     SetHandler perl-script
>     PerlHandler RT::Mason

um. I've not played with this. if it works for you great. but it's not
the supported setup mechanism.

 
> I will probla have a ton of questions about the UI and functionality.
> But as a start, I would like to know if there is any documentation.  I
> can't figure aout the purpouse and usage of keywords.

there isn't much in the way of docs yet. they're starting to come together
though. I wrote a bit about Scrips the other day that I need to polish and
release. then I wanna do a first pass at ACL docs. and after that, I'll 
try to doc keywords, if meri or someone else doesn't beat me to it.

        -j

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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