[rt-devel] Sending request to RT via email

Deborah Campano dcampano at nbcs.rutgers.edu
Tue May 1 16:13:48 EDT 2001


I am trying to email a large number of tickets to RT and I am getting an
error that I don't have permission to make a request in the requested
queue. I am an Administor for RT and have the box check to allow
non-members to add requests. I am leaving the subject field blank so
that a new ticket is created. I am mailing to rt at ns2.rutgers.edu which
is the email we set up for this.

Help!

--
Debbie Campano
206 Hill Center - Busch Campus
Rutgers University
Computing Services
(732) 445-2230
dcampano at thinice.rutgers.edu


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