[rt-devel] Set owner on e-mail correspond

Eric Mandel EMandel at worldnow.com
Mon Oct 1 11:41:55 EDT 2001


I noticed that when a queue watcher replies to an e-mail as a
correspondence, the ticket's status gets changed to open. Is there a way to
also have it change the owner to the watcher that's replying?


Eric Mandel

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