[rt-devel] Small bug in Update.html

Jesse Vincent jesse at bestpractical.com
Fri Oct 5 11:20:18 EDT 2001


Actually no, it's a bug in the templates.  This was a behaviour change
in 2.0.8, to avoid needlessly recording redundant information.

Before reporting bugs, it's useful to check out the open bug list at

http://fsck.com/rt2/NoAuth/Buglist.html

You'll see that this issue, with a fix is fsck.com #904.


On Fri, Oct 05, 2001 at 09:22:36AM -0400, Matthew D. Stock wrote:
> If you use the web interface to comment or reply to a ticket, the subject
> of the message that's sent is empty.  I think this is simply due to the
> fact that there isn't any default set for the subject line field.  I've
> attached a patch to Update.html that seems to do the right thing.  Jesse, is
> this a bug or a feature?
> Thanks,
>   -Matt
> 
> --- /usr/local/rt2/WebRT/html/Ticket/Update.html	Thu Oct  4 05:31:48 2001
> +++ Update.html	Fri Oct  5 07:53:48 2001
> @@ -53,7 +53,7 @@
>  <& /Elements/SelectOwner, Name=>"Owner", Default => $Ticket->OwnerObj->Id(), Queue => $Ticket->QueueObj &>
>  Worked: 
>  <input size=4 name="UpdateTimeWorked"> minutes<BR>
> -Subject: <input name="UpdateSubject" size=60 value=""> <br>
> +Subject: <input name="UpdateSubject" size=60 value="<%$Ticket->Subject%>"> <br>
>  Attach: <input name="UpdateAttachment" type="file"> <br>
>  <& /Elements/MessageBox, Name=>"UpdateContent", QuoteTransaction=>$ARGS{QuoteTransaction} &>
>  		<INPUT TYPE=HIDDEN NAME=id VALUE="<%$Ticket->Id%>"><br>
> 
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> 

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