[rt-devel] Installation of RT2 problems

[Briscoe, Bill]

I am trying to install RT but am having problems with my Apache server and
perl.  The error I am currently getting when I try to hit the webserver
shows up in the Apache error_log is:
[Thu Oct 11 15:36:21 2001] [error] Can't locate object method "new" via
package "RT::Handle" at /usr/local/rt/lib/RT.pm line 13.

A previous error was:
[Thu Oct 11 15:23:12 2001] [error] Can't locate object method "connect" via
package "DBI" (perhaps you forgot to load "DBI"?) at
/usr/local/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle.pm line 119.

And:
[Thu Oct 11 15:21:13 2001] [error] Can't locate object method "connect" via
package "Apache::DBI::connect" at
/usr/local/lib/perl5/site_perl/5.6.1/sun4-solaris/DBI.pm line 426.

I replaced these last 2 named files with other versions I found on my
machine but the RT.pm is the only one I have available.  Do you have any
suggestions?  I am pretty lost when it comes to troubleshooting perl issues.

Thank you,
Bill Briscoe
E/NMS Technical Analyst
AFN Communications
office (918) 594-2988
cell (918) 760-1650
bill.briscoe at afnnet.com