[rt-devel] Extending RT

Timo A. Hummel timo.hummel at isg.de
Thu Oct 11 11:39:48 EDT 2001


I've some new features for RT which I'd also like to have integrated
into the main RT line.

Currently, I have a status information window which displays tickets
which are overdue and a queue overview, which also tells you when there
are new tickets. I'd like to have an option which can be set per-user to
enable/disable the status window. Should I append a field to the Users
table, or is it better to have an extra Table, something like
"UsersCustomize" or similar, where all things a user can customize
himself are stored?



Timo A. Hummel, IT Specialist
IS Innovative Software AG               Phone:  +49 69 505030-302
Feuerbachstraße 26-32                   Fax:    +49 69 505030-505
60325 Frankfurt a.M.                    E-Mail:
mailto:timo.hummel at isg.de
GERMANY                                 WWW:    http://is.ag

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