[rt-devel] New->open

[Jesse Vincent]

*nod*
$Ticket->SetStatus('open') in Display.html will do what you want.


On Mon, Sep 17, 2001 at 12:55:33PM +0000, Matthew Watson wrote:
> Hey.
> 
>  I'm looking at implenting a system in that after a ticket is viewed by anyone,
>  it is deemed to be no longer "new" and change to be "Open" , wondering where
>  the best place to implement this would be? I'm assuming it would be in 
> 
>  /pathto/rt2/WebRT/html/Ticket/Display.html
> 
> Mat.
> 
> 
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