[rt-devel] quandry: secure parts of a ticket... should this be done with related tickets?

Phil Homewood pdh at snapgear.com
Sun Dec 22 18:29:29 EST 2002

Colleen wrote:
> [root at bizarro bin]# ./rtadmin --queue "CC Worksheets" --list-rights
> [root at bizarro bin]# ./rtadmin --system --list-rights
> In AdminSystem

Sounds like "root" (at the Unix level) doesn't correspond with
an RT SuperUser. This is getting somewhat hairy, just to fix a
simple sounding problem :-)

Make sure (in the WebUI) that, under Configuration->Users->root,
the "Unix login" field shows "root". Make sure, also, that
the "Let this user be granted rights" box is checked. You haven't
toggled root's "SuperUser" status in the DB, by any chance?

Hmm. All this just to find out the permissions.... maybe it'd be
easier just to ask the DB directly...
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances

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