[rt-devel] Showing open tickets in queues user has OwnTicket rights
Feargal Reilly
feargal at thecia.ie
Fri Jan 4 05:02:40 EST 2002
Have a look at the man pages for RT::User and RT::Users
I think there's a HasQueueRight that will do the trick.
-fr.
On Fri, 4 Jan 2002 17:23:33 +1100
"Matthew Watson" <mwatson at netspace.net.au> wrote:
> Heya,
>
> I've created an "openTickets" Element, which basically just shows the top
> 25 open tickets in queues the user has read access to, but limiting it with
>
> my $OpenTickets;
> $OpenTickets = new RT::Tickets ($session{'CurrentUser'});
> $OpenTickets->LimitStatus(VALUE => "open");
> $OpenTickets->LimitStatus(VALUE => "new");
> $OpenTickets->LimitOwner(VALUE => "Nobody");
> $OpenTickets->OrderBy(FIELD => 'Priority', ORDER => 'DESC');
> $OpenTickets->RowsPerPage(25);
>
> Now I would like to make it so it ONLY shows tickets that the user can own,
> eg, only tickets in relevent queues.. Is there an easy way to do this?
>
>
> ----------------------------------------------
> Matthew Watson
> Development, Netspace Online Systems
> mwatson at netspace.net.au
>
>
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>
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